The Los Angeles Homeless Services Authority (LAHSA) Winter Shelter Program is held annually to protect people experiencing homelessness during Los Angeles's colder months. Winter Shelters are location all across the County and will be operating 24 hours a day this year due to COVID-19. Due to continued safety and health concerns, the program has been extended. 

For more information, please call the Winter Shelter Hotlines at 1 (800) 548-6047 or visit

For COVID-19 related questions and comments, please call 213-978-1028 or 311. If you are experiencing homelessness and are looking for shelter, please call 211 for resources and referrals.


Mayor Eric Garcetti has taken several emergency measures to help protect Angelenos and slow the spread of COVID-19 — including opening emergency shelter beds at City recreation centers. Shelter selections were based on ADA accessibility and geographic area with input from the Mayor’s Office and Council Offices.

City recreation centers and trailer sites are no longer offering sheltering services in response to the COVID-19 pandemic.

Shelter Services:

  • LA County Public Health inspects all shelters and approves dormitory set-up to ensure compliance with social distancing requirements prior to opening. Thereafter, inspections are done twice a week at each shelter.
  • Scheduled daily visits to the residents at each shelter are done by LA County Public Health and LA County Mental Health.
  • All staff working at shelters are provided and required to wear personal protective equipment, commonly referred to as "PPE"- equipment worn to minimize exposure to health hazards that cause serious workplace injuries and illnesses (i.e., gloves, Tyvek coveralls, goggles, surgical face masks).
  • Each resident will be screened before entering the shelter. On-site nurse screening for symptoms of COVID-19, those that show signs of COVID-19 are not allowed to enter the facility.
  • Showers are available for all registered residents.
  • Each resident will be provided a bed, blanket, and a 60-gallon storage bin to store their belongings.
  • Food will be provided for each resident.
  • Help triage needs for residents using onsite service providers and registered nurses.
  • Recreation and Parks Maintenance Team is responsible for the overall cleanliness of the facility. They wipe down high touch areas with disinfectant, clean and restock restrooms, keep the dormitory areas clean and remove trash from dining areas, restrooms, and common areas daily.